Stay Informed and Stay Safe

6r wen Responsible Gambling

Entertainment is enjoyable when it stays within control. 6r wen believes every player has the right to know their limits and play responsibly. On this page you will find self-control tools, warning signs, and ways to get support when needed.

For ages 21 and above — minors are strictly prohibited
21+ Only Self-Exclusion Available 24/7 Support
Stay in Control

Self-Control Tools

6r wen offers various tools to help you decide the amount and time you spend playing.

Set a Deposit Limit

Set a limit in advance on how much you deposit daily, weekly, or monthly. You will not be able to exceed this limit.

Session Time Limit

Set how long you play in a single session. Once the set time is up, the system will remind you to take a break.

Set a Loss Limit

Enable a feature that stops you from playing after losing a set amount, so you can avoid larger losses.

Self-Exclusion

You can close your account for a set period or permanently. During this time, no login or deposit will be possible.

Cooling-Off Break

Take a temporary break from playing, anywhere from one day to six weeks. Your account will be inactive during this time.

Reality Check Reminder

A message will appear on screen at regular intervals letting you know how long you have been playing and the total amount transacted.

To activate or change these tools, contact us via 24/7 live chat. Self-exclusion takes effect immediately once activated and cannot be cancelled before the set period ends.

Why This Matters

Core Principles of Responsible Gambling

Online casino and sports betting is primarily a form of entertainment. 6r wen wants every player to enjoy this entertainment thoughtfully, where the joy of playing — not the hope of winning — is the main purpose. In reality, winning consistently over the long term is not possible, and this truth should be kept in mind before you start playing.

Responsible gambling means playing only with money you can afford to lose. You should never bet with borrowed money, household funds, or savings. 6r wen's Terms and Conditions make it clear that our platform is intended only for financially capable adults.

We verify age at registration for every account and may request identity documents when needed. Use of 6r wen is strictly prohibited for anyone under 21 years of age. Use a strong password and keep your device locked to prevent younger family members from accessing your account.

Important: Thinking of gambling as a way to earn income is a warning sign. Betting is not a profession or a source of income — it is entertainment only.

Take breaks while playing, drink water, and spend time with family. If you notice your interest in gambling growing and you find it hard to focus on other things, do not treat that lightly. Our FAQ section has more information on gambling addiction and how to get help.

Budget and Time Planning

Before you start playing, set a fixed budget and stop the session once that budget is used up. The urge to place more bets to recover what you have lost is called "chasing losses" — it is a major sign of gambling addiction.

  • Write down your daily or weekly budget and stick to it.
  • Set a fixed time for playing — do not extend your session.
  • Do not bet while under the influence of alcohol or when under stress.
  • If you lose repeatedly on the same day, stop playing for that day.
  • Do not hide your gambling from family or friends.

On the 6r wen About Us page, we make it clear that this platform is built for responsible entertainment. Our goal is to provide you with the best gaming experience in a safe and fair environment.

Protection for Minors

Keeping children and teenagers away from online gambling is every family's responsibility. Use parental control software on your device and restrict access to betting sites in your browser. Never share your login details with minors or save them on a shared device.

If a minor has accidentally created an account, notify our support team immediately. We will close that account and review any transactions.

Stay Alert

Warning Signs of Addiction

If you notice any of the following signs in yourself, consider seeking support.

Placing More Bets to Recover Losses

Repeatedly betting larger amounts to recover losses is the most common sign of gambling addiction.

Hiding It from Family

Hiding your gambling from family or close ones means you already sense there is a problem.

Betting with Essential Money

Using money meant for household expenses, debt repayment, or other necessary purposes for betting is a serious warning sign.

Restlessness When Not Playing

Feeling irritable, restless, or unable to concentrate when you cannot play is a clear sign of addiction.

Playing Longer Than Planned

Saying "just one more round" and losing track of hours is a sign of losing control.

Impact on Sleep and Work

Getting less sleep, neglecting work, or withdrawing from social life because of gambling is cause for concern.

You Are Not Alone

Where to Get Support

Asking for help takes courage. You can get support through any of the following.

6r wen Live Chat Support

Our 24/7 live chat support is available in Bengali and English. Chat directly to discuss account limits, self-exclusion, or any concern you may have.

Email Support

If you are not comfortable talking directly, contact us by email. Our support team responds to messages written in Bengali. Email address: [email protected]

Family and Close Ones

Things become easier when a trusted family member knows. Open up about the problem — family can provide the most effective support.

Professional Counselling

See a mental health professional or behavioural therapist. Addiction is treatable and full recovery is possible with the right support.

Support Groups

Groups of people facing the same problem help each other. You can join a local or online support group.

Learn More

Your Privacy and Rights

Requests for self-exclusion or limit-setting are kept completely confidential. Our team never shares this information with third parties. Read our Privacy Policy to learn in detail how your personal information is handled.

6r wen is always active in ensuring responsible gambling. We monitor unusual betting patterns and reach out directly when we feel it is necessary. Our goal is the long-term well-being of every user.

Remember: gambling is not a solution to stress, sadness, or other problems. If you are going through a difficult time, address that problem first.

Self-Exclusion Process

Activating self-exclusion is straightforward. Contact our 24/7 live chat and let us know how long you want to take a break. The options are:

  • Short-term break: A cooling-off period from 24 hours up to six weeks.
  • Medium-term self-exclusion: Account inactive from six months up to five years.
  • Permanent closure: Account closed permanently — this cannot be reversed.

Our marketing communications will also stop while self-exclusion is active. The balance in your account will remain safe and can be withdrawn after the break period.

Common Questions

Responsible Gambling FAQ

No. Your account balance remains completely safe during self-exclusion. Once the exclusion period ends, or in the case of permanent closure, you can withdraw your funds through the normal withdrawal process.

Yes. A request to lower your deposit limit takes effect immediately. However, a request to increase the limit takes a set amount of time to come into effect — this helps prevent impulsive decisions.

Ask yourself: Does gambling feel more important than family or work? Are you placing more bets to recover losses? Are you skipping sleep or meals to play? If the answer to any of these is "Yes", it is important to seek help.

Only the account holder can request account closure. However, if someone close to you is concerned, take it seriously and speak with our support team.

No. The minimum age on 6r wen is 21. Anyone between 18 and 20 years old is also not permitted to use this platform. Age is verified at registration, and providing false information will result in the account being cancelled.

Once a fixed-term self-exclusion period ends, the account can be reactivated, but not before then. In the case of permanent closure, the account cannot be reopened. We recommend consulting a professional counsellor before resuming play after self-exclusion.